Privacy Policy

Effective Date: 01-07-2025

Roots System is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you engage with our services.

1. Information We Collect

• Name, phone number, and email address
• Device and product details for service or purchase
• Billing and payment details (only for invoice purposes)
• Feedback or service requests

2. How We Use Your Information

Your information is used solely to:

• Provide sales and support services
• Communicate order updates or service status
• Improve our products and customer experience
• Maintain internal records and warranty tracking

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. Data Security

We store your information securely and use appropriate safeguards to protect against unauthorized access, alteration, or disclosure.

4. Third-Party Services

We may use trusted third-party services for payment processing or communication. These services follow their own privacy and security policies.

5. Your Rights

You may request to:

• Access or update your personal data
• Delete your information (unless required for tax or service records)
• Opt out of follow-up communications

To make such requests, contact us at rootssystem@outlook.com or call 9790507262.

6. Changes to This Policy

We may update this policy occasionally. The latest version will be available in-store or upon request.

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